Term and Conditions

Thank you for choosing Primal Shop for your premium beauty needs. Our commitment extends beyond providing high-quality hair accessories, extensions, and beauty essentials – we’re dedicated to ensuring your complete satisfaction with every purchase. These Terms and Conditions outline the rules and guidelines for using our website and making purchases.

1. Acceptance of Terms

By accessing and using hairpiecesalestore.com (the “Website”), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our Website or services.

2. User Eligibility

To make purchases on our Website, you must:

• Be at least 18 years of age or have parental/guardian consent
• Provide accurate and complete registration information
• Reside in our service areas (we ship worldwide, excluding some Asian countries and remote areas)
• Have legal capacity to enter into binding contracts

3. Products and Services

3.1 Product Description

We offer premium beauty products including but not limited to:

• Hair accessories and extensions
• Beauty essentials and cosmetics
• Hair care products
• Contact lenses and eye lashes

3.2 Product Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products at any time without notice.

3.3 Product Information

We make every effort to display our products accurately. However, actual colors may vary due to monitor settings and individual perception.

4. Orders and Payment

4.1 Order Process

Orders are processed within 1-2 business days after payment confirmation. You will receive a shipping confirmation email with tracking information once your order has been dispatched.

4.2 Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

4.3 Pricing and Taxes

All prices are listed in US dollars. International customers are responsible for any customs duties, taxes, or import fees that may apply.

5. Shipping and Delivery

5.1 Shipping Methods

• Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipping)
• Free Shipping: Available for orders over $50 via EMS (15-25 business days after shipping)

5.2 Delivery Times

Delivery times are estimates and not guaranteed. Factors such as customs processing, weather conditions, and carrier delays may affect delivery times.

5.3 International Shipping

We ship worldwide, excluding some Asian countries and remote areas. International customers are responsible for:

• Customs duties and import taxes
• Providing accurate shipping information
• Any additional fees imposed by local authorities

6. Returns and Exchanges

6.1 Eligibility Requirements

To qualify for a return or exchange:

• Request must be submitted within 15 days of receiving your order
• Items must be unused and in original packaging with all tags attached
• Proof of purchase (order confirmation or receipt) required
• Items must meet our hygiene standards for resale

6.2 Non-Returnable Items

For health and hygiene reasons, we cannot accept returns on:

• Contact lenses (opened or unopened)
• Eye lashes (once packaging is opened)
• Combs & brushes (used or with removed packaging)
• Opened cosmetic products (curling cream, detangler, gel, hair cream, conditioner)

6.3 Return Process

1. Submit return request within 15 days to [email protected]
2. Receive authorization and return instructions
3. Package items securely in original packaging
4. Ship using trackable method (customer responsible for shipping costs)
5. Receive refund or exchange within 3-5 business days after inspection

6.4 Refund Information

• Refunds processed to original payment method
• Credit/Debit Cards: 5-10 business days after processing
• PayPal: 3-5 business days after processing
• Original shipping costs are non-refundable

7. User Responsibilities

As a user of our Website, you agree to:

• Provide accurate and complete information
• Maintain the confidentiality of your account information
• Use the Website for lawful purposes only
• Not attempt to circumvent any security measures
• Not use the Website to distribute malicious software
• Comply with all applicable laws and regulations

8. Intellectual Property

All content on this Website, including but not limited to:

• Text, graphics, and logos
• Product descriptions and images
• Website design and layout
• Trademarks and brand names

are the property of Primal Shop or our licensors and are protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

9. Limitation of Liability

Primal Shop shall not be liable for:

• Any indirect, incidental, or consequential damages
• Loss of profits or data
• Delivery delays beyond our reasonable control
• Product misuse or improper application
• Individual allergic reactions or sensitivities

Our total liability shall not exceed the purchase price of the products in question.

10. Privacy and Data Protection

We are committed to protecting your privacy. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our Website, you consent to our collection and use of your information as described in our Privacy Policy.

11. Governing Law and Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Georgia, United States. Any disputes shall be resolved through good faith negotiations, and if necessary, through the courts of Chatham County, Georgia.

12. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the Website. Your continued use of the Website after changes constitutes acceptance of the modified terms.

13. Contact Information

For questions about these Terms and Conditions or any other concerns, please contact us:

• Email: [email protected]
• Address: 57 Hidden Lake Court, Savannah, US 31419
• Response Time: We typically respond within 1-2 business days

14. Entire Agreement

These Terms and Conditions, together with our Privacy Policy and Shipping & Returns Policy, constitute the entire agreement between you and Primal Shop regarding your use of our Website and services.